Privacy Policy
Sauna Care Pty Ltd
ABN 77 681 552 321
Last Updated: 01/11/2024
Sauna Care Pty Ltd (“we,” “us,” or “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Visit our website
- Request a quote, book a service, or make an enquiry
- Subscribe to our newsletter
- Engage with us via email, phone, or social media
The types of information we may collect include:
- Contact details: name, email address, phone number, address
- Service-related details: information about your sauna needs, preferences, and location
- Payment information: billing details and transaction history (processed through secure, third-party payment providers)
- Technical data: IP address, browser type, and usage data collected via cookies and similar technologies
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide and improve our products and services
- Process bookings, requests, and payments
- Communicate with you about your enquiries, orders, or services
- Send you newsletters and marketing communications (if you opt-in)
- Conduct market research and improve our website functionality
- Ensure compliance with legal obligations
3. Disclosure of Your Information
We may disclose your personal information to:
- Third-party service providers who help us operate our business (e.g., payment processors, IT support)
- Regulatory authorities, where required by law
- Our affiliates and partners, where it’s necessary for service provision or with your consent
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Data Security
Sauna Care Pty Ltd takes data security seriously and has implemented measures to protect your personal information from unauthorised access, use, alteration, and disclosure. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyse usage. Cookies are small files stored on your device that allow us to recognise your browser and capture certain information. You may adjust your browser settings to refuse cookies, but this may impact your experience on our site.
6. Your Rights and Choices
Access and Correction: You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or outdated.
Opt-Out of Marketing Communications: You may opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
Data Deletion: You may request that we delete your personal information, subject to legal requirements and legitimate business interests.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies independently.
8. International Transfers
We may store or process your information on servers located outside of Australia. If you are located in the European Union or other regions with data protection laws, you agree that we may transfer your information to countries that may not provide the same level of data protection as your home country.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. The updated policy will be posted on our website, and we encourage you to review it regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Sauna Care Pty Ltd
ABN: 77 681 552 321
Email: hello@saunacare.com.au
