Terms of Service

 

Sauna Care Pty Ltd
ABN 77 681 552 321

Last Updated: 01/11/2024

Welcome to the Sauna Care Pty Ltd website. By accessing or using our website, products, or services, you agree to these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, you must not use our website or services.

1. Introduction

These Terms of Service (“Terms”) apply to all users of the Sauna Care website and customers of Sauna Care Pty Ltd (“we,” “us,” “our”). Sauna Care Pty Ltd provides infrared sauna-related services, including installation, maintenance, repairs, refurbishing, re-location, and product sales.

2. Changes to Terms

We reserve the right to modify these Terms at any time. The updated Terms will be posted on our website, and we encourage you to review them periodically. By continuing to use our website or services after changes are made, you agree to the revised Terms.

3. Use of Website

Our website is intended for informational purposes only. You agree not to use the website for any illegal or unauthorized purposes. You are responsible for ensuring your access to our site complies with all applicable laws and regulations.

4. Services

We provide the following services:

  • Infrared sauna installation
  • Infrared sauna maintenance
  • Sauna repairs and refurbishments
  • Sauna re-location
  • Sales and affiliate product offerings (e.g., Clearlight® Saunas)

For service bookings, clients must submit requests through our contact forms, phone, or email. Acceptance of your request does not guarantee service; availability depends on location and scheduling.

5. Pricing and Payment

Pricing: All prices are listed in Australian dollars (AUD) and are subject to change without notice. We strive to ensure accurate pricing on our website, but errors may occur.

Payments: Payments are due upon completion of services or as otherwise agreed. We accept major credit cards and electronic bank transfers. Outstanding balances may incur additional fees as per our billing terms.

Refunds and Cancellations: Refunds are handled on a case-by-case basis. Please contact us directly to discuss cancellations or refunds. For product sales, return policies may apply as specified on product pages.

6. Intellectual Property

All content on the Sauna Care website, including text, images, logos, and other materials, is the intellectual property of Sauna Care Pty Ltd or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Sauna Care Pty Ltd shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Your use or inability to use our website or services
  • Any actions taken in reliance on information provided on the website
  • Any loss of profits, revenue, or data

8. Warranties and Disclaimers

Our services are provided “as-is” and without warranties, express or implied, except as required by law. We do not guarantee that our website or services will be uninterrupted or error-free.

Product Warranties: For products sold through Sauna Care, warranties are provided by the manufacturer. Please refer to the manufacturer’s documentation for details on warranty coverage and limitations.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. By using our website and services, you consent to the jurisdiction of Queensland courts for any dispute arising from or related to these Terms.

10. Dispute Resolution

In the event of a dispute, both parties agree to attempt to resolve the matter amicably before pursuing further legal action. Mediation may be suggested as a preliminary resolution method.

11. Privacy

Our use of your personal information is governed by our Privacy Policy, which you can review for detailed information on data collection, storage, and use.

12. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only, and we are not responsible for the content or practices of these external sites. Use of third-party sites is at your own risk.

13. Termination

We reserve the right to terminate or restrict access to our website or services at our discretion, without notice or liability, for conduct that we believe violates these Terms or is harmful to others.

14. Contact Us

If you have questions or concerns regarding these Terms, please contact us at:

Sauna Care Pty Ltd
ABN: 77 681 552 321
Email: hello@saunacare.com.au